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Hm Playa Del Carmen Hotel Amenities photoHm Playa Del Carmen Hotel Gym photoHm Playa Del Carmen Hotel Restaurant photo

Hm Playa Del Carmen – A Favorite for Families in Playa del Carmen

•
8.7|Great
Check rooms and rates
From$64 /nightOnly on Our Website-10%
Check-in
04Nov
Check-out
05Nov
Guests
2 Guests
Key details

About the Hotel

Av Constituyentes 180, Playa del Carmen, 000000
-
Close to the beach
Great
8.7
9.1
/10
4.0
4.2
/5

3-star boutique hotel with Caribbean architecture and an on-site artisan boutique in downtown Playa del Carmen

Amenities & Facilities

HM Playa Del Carmen offers two outdoor swimming pools and a rooftop lookout point. The pool area includes a swim-up bar, sun loungers, and hanging chairs above the water. Guests have access to a fitness center, bicycle rental, and a tour desk that books eco-tours and snorkeling trips to nearby coral reefs.

Rooms

The hotel provides family rooms with air conditioning, private bathrooms, and soundproofing. Each room includes a work desk, TV, and soundproof walls for a quiet stay. Upgraded rooms offer terraces or city views overlooking Constituyentes Avenue.

Dining

The on-site restaurant serves international cuisine with vegetarian options and a daily breakfast buffet. The pool bar offers cocktails with a happy hour from 4 to 7 pm (2 for 155 pesos). A snack bar and room service are available 24 hours for meals and drinks.

Location & Nearby Attractions

The hotel sits within walking distance of Quinta Avenida for shopping and nightlife. Playa Mamitas beach for sunbathing and water sports is a 10-minute walk away. The ADO International Bus Station is 1.2 km from the hotel, and Cozumel International Airport is 35 km away.

Family-Friendly Offerings

The hotel offers daily recreational activities suitable for families and children. Kids' meals are available at the on-site restaurant and snack bar. The property provides family rooms, free on-site private parking, and a concierge service that arranges airport shuttles and tour bookings.

Highlights

Architecture: Caribbean-inspired design with a tranquil courtyard

Pool: Two outdoor pools plus a swim-up bar

Boutique: On-site shop selling handcrafted local artisan products

Breakfast: Complimentary daily buffet with local and international options

Parking: Free private on-site parking for guests

Office: Tour desk booking eco-tours and snorkeling excursions

“Hm Playa Del Carmen strikes me as a well-located option near the happening Quinta Avenida, yet maintains a serene atmosphere, based on what I've explored. The hotel particularly stands out for its exceptional staff and commitment to cleanliness, which I find noteworthy. It's a solid choice for those seeking a tranquil base close to the action, with family-friendly amenities adding to its appeal.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Double Room Balcony
    2 persons
    305 sq. feet
    2 Double beds or 1 Queen-size bed
    Air conditioning
    Balcony
  • Double Room Terrace City View
    2 persons
    305 sq. feet
    1 King-size bed / 2 Double beds
    Air conditioning
    Shower
  • Junior Suite Terrace City view
    2 persons
    435 sq. feet
    1 King-size bed and 1 Double bed
    Air conditioning
    Shower
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.7/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Canoeing
  • Horseback riding
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

At HM Playa Del Carmen, dining speaks to the senses with vibrant international flavors set against a backdrop of modern elegance. Enjoy each meal surrounded by inviting ambiance, perfect for both families and couples seeking a memorable culinary experience.
Hm Playa Del Carmen Hotel Restaurant photo
Hm Playa Del Carmen Hotel Restaurant photo
Hm Playa Del Carmen Hotel Restaurant photo

Restaurant #1

International
Ambiance
Modern design creating a welcoming atmosphere, ideal for relaxed meals with loved ones.
Key Offerings
Highlights include grilled marinated fish fillet and New York Steak, complemented by an array of side dishes and tropical drinks from the full open bar.
Reservation
Not needed
Open daily from 07:00 - 11:00 for breakfast.

Hm Playa Del Carmen Location

Av Constituyentes 180, Playa del Carmen, 000000
Map view
Nearby
Mall
Quinta Alegria Shopping Mall
900 ft
Museum
3D Museum of Wonders
900 ft
Church
Nuestra Senora del Carmen Catholic Church
900 ft
Beach
Mamita's Beach Club
900 ft
Night club
Coco Bongo
900 ft
Beach
Kool Beach Club
900 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Gallery
Riviera Art Gallery
900 ft
Gallery
La Galeria de Playa Art Gallery
900 ft
Beach
Playacar
900 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
900 ft
Aquarium
Aquarium Beach
900 ft
Casino
Grand Riviera Casino
900 ft
Store
MEGA Soriana
900 ft
Store
DAC Verduras y Frutas
900 ft
Shopping Area
Plaza Calle Corazon
900 ft
Shopping Area
Plaza Las Americas
900 ft
Night club
Salon Salsanera
900 ft
Restaurants
La Cafe
500 ft
Calle 2 Norte 153 Local 1
Senor Frog's Playa del Carmen
1100 ft
Calle Quinta Avenida Calle 22 Norte
Legends Sports Bar
700 ft
Norte entre 10 y 15 Av 16 Local 8 Plaza Karma
Sapori D'Italia
500 ft
Ave 10 norte entre calle 20 norte y Av. Constituyentes Local 5 y 6
Bella Italia Pizzeria
500 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
Cantina Mamitas
600 ft
Calle 28
La Parrilla
600 ft
Avenida Constituyentes Loc. 1 Entre 5ta Av. y Zona Federal Maritima 26
Starbucks Playacar
600 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
Explore Playa del Carmen
Local Experiences Near Hm Playa Del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Quinta Avenida
Quinta Avenida
9 minutes' walk
A vibrant pedestrian street filled with shops, cafes, and local artisans showcasing the unique culture of Playa del Carmen.
3D Museum of Wonders
3D Museum of Wonders
4 minutes' walk
An interactive art museum featuring stunning 3D murals that create immersive photo opportunities for all ages.
Los Fundadores Park
Los Fundadores Park
16 minutes' walk
A scenic park with beautiful beachfront views, historical monuments, and a gathering spot for cultural events and performances.
Snorkeling at Mamita's Beach
4 minutes' walk
Thrilling snorkeling experiences in clear waters at Mamita's Beach with rental equipment conveniently available nearby.
Yoga Classes
4 minutes' walk
Relaxing yoga sessions offered at nearby studios, perfect for rejuvenation amidst Playa's vibrant atmosphere.
Sapori D'Italia
Sapori D'Italia
2 minutes' walk
Charming Italian restaurant known for handcrafted pasta, delightful pizzas, and a warm, welcoming atmosphere.
La Cafe
La Cafe
2 minutes' walk
Casual spot serving gourmet coffee, fresh pastries, and light bites, perfect for a quick breakfast or afternoon snack.
Coco Bongo
Coco Bongo
4 minutes' walk
Famous nightlife venue featuring spectacular live performances, music, and vibrant shows for an unforgettable night out.
La Sirena's Fine Mexican Handcrafts
La Sirena's Fine Mexican Handcrafts
15 minutes' walk
A unique shop offering authentic hand-crafted Mexican goods, ideal for family-friendly exploration and souvenirs.
Tips on navigating the city
  • City Centre
    Playa del Carmen 5 min  ·  1400 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 21 min  ·  1.1 mi
    Cozumel (CZM) 52 min  ·  21.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
German, Spanish
Number of rooms:
128
Former name
WHALA PLAYA DEL CARMEN/Carmen Inn

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.7/10
Free Wi-Fi
9.0/10
Location
9.3/10
Staff
9.0/10
Value for money
8.6/10
Pros
Nice room
Big bed
Pool area
Cons
Noisy AC
Guest reviews
based on 708 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hm Playa Del Carmen
What is the check-in and check-out policy at Hm Playa Del Carmen?
Check-in is at 15:00 and check-out is by 12:00.
How far is Hm Playa Del Carmen from Cozumel International Airport?
The hotel is 12 mi from Cozumel International Airport.
What are the nearby attractions to Hm Playa Del Carmen?
Nearby attractions include Quinta Avenida (300 ft), Playa Mamitas beach (700 ft), and Xcaret Park.
Does Hm Playa Del Carmen offer parking?
The hotel provides free private parking on-site.
What types of dining options are available at Hm Playa Del Carmen?
The hotel features an à la carte restaurant serving international cuisine and a snack bar.
What amenities are included in the rooms at Hm Playa Del Carmen?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, and a private bathroom with a shower.
Is there a pool at Hm Playa Del Carmen?
Yes, the hotel boasts an outdoor swimming pool.
What recreational activities are available at Hm Playa Del Carmen?
The hotel offers activities such as snorkeling, diving, fishing, canoeing, and horseback riding.
Is an airport shuttle service available at Hm Playa Del Carmen?
A paid airport shuttle service is available for guests.
What fitness facilities are offered at Hm Playa Del Carmen?
Guests can use the fully equipped fitness centre during their stay.
Are there any shops at Hm Playa Del Carmen?
Yes, there is a boutique selling crafts and souvenirs from local artisans.

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